Finally, an alert solution that unifies citizen and operations alerts into a single, user-friendly implementation. Our SaaS alerting can stand alone or integrate with your existing systems, with just a single profile for citizens and staff to personlize.
You can't act on what you don't know about. That's why targeted, actionable alerts are so powerful. They inform citizens about changes and events, enable and streamline operational processes, and deliver status updates and information digests to managers and decision makers. However you use them, you'll have access to our powerful toolset from wherever you are.
In minutes, citizens and staff personalize a user profile. We collect a bit of information about what content is relevant to them, let them choose how they want to receive alerts, and they're done!
Our robust matching algorithms give you the power to target communications by location, service area/route or block, vehicle tag, and more. So each user receives only alerts that are relevant to them.
You get scheduled, on-demand, and event-triggered alerting all in one place. Configure business rules to handle Holidays and other events, and your exception rules are automatically applied.
Citizens and staff get actionable information tailored to them via mobile alert, SMS, email or phone. You can also automatically post to your Social Media accounts.
Our Robust APIs make it quick and easy to integrate your existing systems with Unified Alerts. User them to trigger targeted alerts, to add data to your dashboards, and more.
Your team can securely author on-demand alerts, edit alert content, manage operations and admin users, and monitor activity from anywhere. We take care of everything else!
Polka Dot Sky Software's MyDPW SaaS Solution makes it possible for Public Works organizations to implement complex Citizen Experience solutions in as little as a few weeks with just a few days effort from your team.
While every city is structured differently, Departments of Public Works across the country manage and support a wide range of citical services that citizens need on a daily basis. They keep our cities clean and beautiful, enforce waste disposal and parking regulations, deliver clean water and electricity to where we live, work and play, and provide a variety of seasonal services. Now they can keep citizens informed about the service schedules, guidelines, and available support that's relevant to each of them, while also delivering personalized reminders and alerts when holidays or events occur from one place.
In minutes, citizens download the mobile app and setup a user profile. We collect a bit of information about what content is relevant to them, let them choose how they want to receive alerts, and they're done!
In one glance, citizens can see a schedule of services personalized to locations they care about, like home and work. Click a service to get more info, or setup reminders so you don't forget to move you car and avoid a ticket.
Our Unified Alerts solution is fully integrated into MyDPW, delivering opt-in alerts and reminders through your branded mobile app and giving you powerful tools to target message delivery.
Quick-Configure Campaigns get you up and running fast. Add-on features, like Service Interruption Management, let you turn on powerful tools that work with everything else when you're ready.
Our Robust APIs make it quick and easy to integrate with existing systems. Use them to push data to MyDPW and Unified Alerts or to pull data for dashboards, analysis and more.
We're continuously improving and adding to our library of Citizen Experience campaigns, so you can partner with us to innovate new solutions and benefit from work we do on our own and with other partners at the same time.
Increase visibility across systems and teams with Crewgistics. Crewgistics Equipment Tracking streamlines equipment room check out / check in, eliminating paper and making real-time equipment status visible from anywhere. Use built-in Shift Management to plan for the resources you'll need to get the work done, avoid common scheduling errors, and make sure the equipment you need will be available. You can even deliver work schedules to your staff electronically.
